Sociopathic Downstairs Neighbor Location:sf

Hey legal peeps.

What are my options?

Location: San Francisco

In Feb this guy moved in to the apt directly below mine. I heard drilling nonstop for days but brushed it off as a repair...I was very wrong ????. The day the drilling stopped he started blasting insane bass and subwoofers and crazy sounds at 200 dB -- yes louder than a takeoff. I knocked on his door politely and was like "hey can you please turn the music down, I live upstairs and it's making it hard to hear people on calls". He apologized profusely. I return to my place...2 min later I hear a knock and he introduces himself. He asks for my number and is like "you can call me whenever to turn it down *puppy dog eyes*". Barf. I said no bc my brain is thinking ahead like this is really bizarre emotional labor? I have to police your noise levels because you as an overgrown manchild don't have basic human decency?

I don't know if he has turned this into a sick revenge mission every since I turned him down. Like two nights after it was so bad my entire floor was shaking and I was in so much pain my ears felt like they were on fire even with foam earplugs (32 dB NRR) in. I cried through most of the night knowing my people-facing role meant I had to be in front of 200 people at 7:30 am the next day.

The has turned into an almost daily occurence. He starts at around 7 or 8 and I'm lucky if it ends at 3 or 4am. It has made me late countless times, on the verge of tears as I call in. It's not me being "ovely sensitive". I told my landlord when he didn't stop and he confirmed that other people were reporting this slimeball and he said "a notice had been posted". But what's crazy is that here we are 15+ noise complaints later and 30+ text updates to my landlord (a lot of times I just gave up). It's made me so ill with tinnitus and vertigo. I never have a moment of peace any more. I go home...I can never watch shows or hear audio books because he plays his noise so loud it drowns everything else out. I don't understand why this wacko can't buy headphones or why literally no one else in the building has issues respecting their neighbors but him. I'm so angry because I feel like I do a lot to try to maintain my health and I didn't sign up for or agree to permanent hearing loss OR a miserable existence where I am held hostage by this sociopath's custom sound system.

I'm trying everything but I am so depleted and exhausted. Aside from reporting it to my landlord and the noise complaint line what do I do? The noise complaint people are snarky and rude. One barked at me saying "why are you calling if this is a civil issue. your landlord could do something and he's choosing not the enforce it". A search online said he could get a citation. When I ask about this because he's a repeat offender (and inconsiderate jerk) they act oblivious and say they don't do that. The most they can do is knock on his door and ask him tot urn it down. Then why is there conflicting info online? If they do show up (2/30 calls they showed up) it's at like 3 or 4 am and I am just trying to survive to have enough energy for the next day.

Yesterday this insensitive dispatcher told me to "just move". I lived here for like a year before this guy moved in and got along super well with everyone. We'd trade holiday cards and I'd decorate my door. Or we'd leave each other cute stickies. This person is a nightmare and if anyone else moves in after me he's going to ruin their life, too. And not everyone can afford braking a lease penalties + a new deposit + new mover's fee + rent in this market. It's a nightmare and shifting of blame that shouldn't be forced onto me when it's him being egregious. I don't understand why my landlord is harassing me and not doing anything about this guy.

I'm really tired and broken and wish someone would hold him accountable. I am doing everything I can but have nothing left to give.

What action steps did you take that got stuff done? Which local orgs/agencies would you recommend? Any audio meters etc? I just had the idea to start recording him and have 4 audio recordings of his insanity and took a video doing the water-in-a-glass test outside his door like 30 min ago because today is super bad like 250 dB again