Director Of Supply Chain Management
To drive customer success and operational excellence, the full-time Director of Supply Chain Management will lead a high-performing account management team, focusing on revenue growth, account retention, and the development of scalable processes in a hybrid/remote environment. Key Responsibilities Develop, track, and report on key performance indicators (KPIs) related to customer satisfaction and revenue growth Lead and mentor a team of account management professionals to achieve high performance and customer satisfaction Manage internal and external escalations while collaborating with senior leadership and C-suite executives Required Qualifications Bachelor's degree in Business, Supply Chain Management, Healthcare Administration, or a related field; equivalent experience may be considered 10+ years of progressive experience in account management or related customer-facing leadership roles Prior experience working directly with hospital supply chain departments Demonstrated experience leading and developing high-performing teams Experience managing executive-level customer relationships within healthcare organizations
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