Join our FREE personalized newsletter for news, trends, and insights that matter to everyone in America

Newsletter
New

How To Prospect With Integrity

Card image cap

Eight Rules You Can’t Ignore

Prospecting is tough. For most salespeople, it’s the hardest—and most uncomfortable—part of the job. But it doesn’t have to be a grind that leaves you feeling slimy or insincere. There’s a better way. Prospecting with integrity is not only possible, it’s the path to real results and lasting relationships.

Let’s break down the eight rules every sales pro must follow to prospect with integrity.

Open a Relationship, Don’t Just Close a Deal

Sales isn’t about racking up deals and running to the next. It’s about opening relationships that last.

“We never close a deal. Rather, we open a relationship.”

That shift in mindset changes everything. Relationships mean repeat business, referrals, and true advocates in the market. Don’t be in a hurry to move on. Stay present and nurture the connection.

Serve First, Sell Second

Selling starts with serving. Listen before you pitch. Share ideas and insight, not just offers.

You’ll win higher-margin customers—ones who see your value, not just your price. Serve first, and selling becomes a natural extension of the trust you’ve built.

Stay in Your Lane

Stop chasing every shiny object in the market. Know your space. Know your prospect. When you stay in your lane, confidence and expertise follow.

That knowledge empowers you to help more and worry less about whether you’re out of your depth. Expertise breeds credibility—something your prospects can spot from a mile away.

Referrals Go Both Ways

Referrals are gold. But how often are you giving them, not just asking for them?

“When I give somebody a referral and it works out, I’ve made two fans.”

Give first, without expectation. It’s how you multiply your fans and build a network of partners who want to help you succeed. And when you receive a referral, stay in touch with the person who referred you. It’s respect—and it leads to more referrals.

Know the Buyer’s Timeline and Critical Need

Don’t operate on the seller’s timeline. The buyer’s journey is what matters.

Ask the tough questions right away:

  • What’s your timeline for making a decision?
  • What critical need are you trying to solve?

If their timeline or need doesn’t align, move on. Spend your time with fewer prospects, but go deeper with those who are ready and motivated.

Provide Value as Your Way to Stay in Touch

Ghosting happens. Prospects go silent. That’s reality.

Bombarding inboxes with “just checking in” messages is a fast track to irrelevance.

“The ‘90s are calling and they want those techniques back because they don’t work today.”

Instead, stay top of mind by consistently providing value—insights, information, or advice that helps them do their job better. Eighty to ninety percent of your outreach should be value. The rest is reminder: you’re ready to help when the time is right.

Always include a clear call to action. Never hide the fact that you’re in sales. That transparency builds credibility.

Be Transparent if You’re Not the Right Solution

Sometimes, you’re not the best fit. Say so. Refer the prospect elsewhere if it’s better for them.

Transparency isn’t just the high road—it’s a long-term investment. Prospects who hear “no” when appropriate trust you more when the right opportunity does come. Many will return later with situations that fit.

Protect your brand and your conscience. Don’t force deals just to make quota.

Don’t Spray and Pray—Keep It Tight

Put away the mass email tools. Narrow your focus.

When you prospect with fewer people, you know them better, serve them better, and build more substantial business. That’s how you prospect with integrity—and sleep well at night.


True sales success is about more than numbers. It’s about integrity and impact. Follow these eight rules, and you’ll not only win more often—you’ll win bigger, deeper, longer.

Go serve. Go sell. Go prospect with integrity.