Jpmorgan Chase Bank Closes 16 Branches

People are visiting their bank branches less often. Banks are taking note.

The last time I set foot in a bank was several years ago, and that was simply to open an account at a new bank because I was struggling with their online application.

Like many other Americans, I tend to bank from my phone. So it’s no wonder that with less foot traffic, banks are questioning if it even makes sense to keep so many branches open.

And while JPMorgan’s consumer brand Chase has said it will open branches in 2026, it seems to be doing the opposite.

Chase rethinks bank branches

In early February, Chase Bank said it planned to expand its financial services nationwide as part of a growth strategy launched in 2024.

That included plans to open more than 160 branches in 30 states and renovate 600 locations, JP Morgan Chase revealed.

The large retail bank claims to have the largest branch network in the U.S. but it’s rethinking its footprint as more than just a place to deposit money. It has opened several community centers where customers can get financial training.

Bank branches still matter

• 64% of bank customers rely on branches to resolve conflicts if they can’t be addressed online, according to a 2025 banking consumer study from Accenture.
• The same study found that 65% of customers see branches as symbols of stability.
• Around 34% of survey respondents said they used a branch at least once a month.

More Chase Banks are planned in North and South Carolina, Florida, Pennsylvania, Kansas, Massachusetts, and Tennessee in 2026, the company shared.

“Chase branches are more than just a place to transact; they are vital engines driving economic activity and supporting people, businesses, schools, hospitals, and nonprofits,” Tom Horne, head of consumer branch banking at JP Morgan Chase, said in the statement.

Yet despite the promise of more branches, some are being shuttered, based on TheStreet's analysis of data from the Office of the Comptroller of the Currency.

JP Morgan Chase Bank to close branches even as it opens new ones

Chase Bank has submitted 16 notifications of branch closures to the Office of the Comptroller of the Currency since March 1, 2026.

The branch closures are part of a wider trend as American banks consolidate to cut costs and consumers opt for online banking.  

Chase branches that are closing

• 257 Pine Avenue, Long Beach, California
• 401 E. Ocean Boulevard, Long Beach, California
• 4225 East Towne Boulevard, Madison, Wisconsin
• 2314 N. Chester Avenue, Bakersfield, California
• 5560 Woodruff Avenue, Lakewood, California
• 5050 State Hwy 303 NE, Bremerton, Washington
• 995 Washington Boulevard, Beaumont, Texas
• 210 West Capitol Drive, Milwaukee, Wisconsin
• 700 W. Main, Jenks, Oklahoma
• 4850 Robinhood Drive, Willoughby, Ohio
• 260 Front Street, Ponte Vedra Beach, Florida
• 5730 N. Dixie Drive, Northridge, Ohio
• 3703 North Main Street, Dayton, Ohio
• 6305 Bridgeport Way W. Suite A, University Place, Washington
• 2535 Main Street, Oakley, California
• 875 North Michigan Avenue, Chicago, Illinois

There are fewer bank branches in the U.S. than there were just a decade ago.

The number of bank branches per American has fallen by 28% since it peaked in 2009, according to the Federal Reserve. Even so, a study from the Federal Reserve shows the uptick in branch closures has had minimal impact on customers' access to a local bank branch.

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Still, branch closures could continue as the industry consolidates, TheStreet reported.

But even as Chase closes some branches, its overall growth remains steady.

JP Morgan Chase had 5,083 branches in 2025, and has opened 900 branches in the last five years, according to the bank’s latest annual report to shareholders. Those new branches have also contributed to about 40% of the bank's market share gains since 2019, it said.

“These younger branches have embedded deposit growth opportunities as they continue to season for a decade and beyond,” JP Morgan Chase said in the annual report.

Related: JP Morgan CEO has blunt inflation message