Process For Installing Home Printers Without Admin Creds
Hello all,
I work on a service desk at a company that operates under a franchisee model, where individual users work remotely to conduct their business, and for many users, this involves installing their own printers, and the overwhelming majority, have gone with HP, laserjets, deskjets, etc.
Installing was not a problem in the past due to the HP app via the Microsoft Store. However, our Security team have disabled Windows location services on all enrolled devices, which is required for the HP (Smart) app to install the printer initially. We found that the printers are still installable via HP Easy Start which is available via the HP site directly, but this requires admin creds, and of course not something we want to be doing every time a user needs their printer connecting/drivers installing.
I have tried deploying the repackaged Easy Start exe file as an intunewin file and deploying it via Intune to Company Portal, which whilst initially launching the installer, it gets stuck at a section where the installer tries to redirect you to a HP login pop-up, which it does not do when attempting an install through this method. I've looked into other ways of potentially getting around this, but can't seem to find something consistent enough to enforce company-wide.
Any ideas?
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