Running A Us Home Service Business Remotely – Scalable Model Or Risky Dependency?

Hey everyone,

I’d love some perspective from people running home service or lead gen businesses.

Right now, I handle the digital and technical side of a US-based garage door repair operation. I generate inbound calls through paid ads and organic traffic. We don’t sell leads.

Instead, we book the jobs ourselves. We collect full customer details, schedule the appointment, and offer a free inspection. Then we dispatch the job to one of several partner companies that send their technician for inspection and estimate. If the customer approves the job, the technician completes it.

Revenue model is simple: If a job closes for $1,000, Parts are deducted, Remaining profit is split 50/50 between us and the servicing company.

Both me and my partner are located outside the US, but the technician networks cover around 100+ cities.

My partner handles contractor relationships and closing. I handle traffic, systems, tracking, and lead flow.

ROI is strong. Margins are healthy.

My question is more strategic:

1. How scalable is this model long term?
2. How are multi-city service networks usually structured behind the scenes?
3. If I wanted to replicate this model in locksmith, plumbing, tree services, etc., what would be the smartest way to build contractor coverage across multiple cities?
4. Is this considered a dispatch model, an aggregator model, or something else?

I’m not looking to “replace” my partner or compete with him. Just trying to understand how resilient this model is and how others structure contractor networks at scale.

Would appreciate insight from anyone running similar remote home service operations.