Senior Account Director
Driving high-impact digital transformations, the full-time Senior Account Director will manage strategic B2C accounts across the US West Coast, focusing on commercial development, AI-driven customer innovations, and engagement with C-suite executives in a remote setting. Key responsibilities: Own and execute comprehensive portfolio plans for strategic B2C accounts in Retail, Consumer Finance, and Tech Guide clients in leveraging AI and predictive analytics to enhance customer journeys and modern commerce Identify and close expansion opportunities within existing accounts while supporting new client acquisition Required qualifications: Minimum of 10+ years in technology consulting or digital transformation, with at least 8+ years in account management Demonstrated experience managing enterprise accounts within Retail and Consumer Financial Services Proven track record of navigating and managing accounts across the US West Coast market Strong understanding of AI/ML applications in consumer engagement and operational challenges Exceptional capability in building trust with C-Level executives and framing technical capabilities into business outcomes
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