Workday Officeconnect Com Add-in Won't Stay Enabled In Excel
Hi everyone,
I'm running into an issue with the Workday Adaptive Planning OfficeConnect Excel add-in, and I'm starting to run out of ideas. I'm hoping someone here has seen this before.
Environment:
- Windows corporate laptop (managed with Intune)
- Microsoft 365 Apps for Business
- Excel version is identical to a working machine
- Workday Adaptive Planning OfficeConnect add-in
The issue:
The OfficeConnect COM add-in won't stay enabled in Excel.
Steps:
- Excel → File → Options → Add-ins → COM Add-ins
- Check Workday OfficeConnect
- Click OK
- Restart Excel
After restarting, the checkbox is unchecked again.
There are no error messages. The add-in simply appears in the COM Add-ins list with its installation path, but it won't remain enabled.
What I've already tried:
- Reinstalled OfficeConnect multiple times
- Started Excel in Safe Mode (
excel /safe) – same behavior - Compared the Office installation with a working machine (same version/build)
- Verified that the exact same OfficeConnect installer works on another corporate laptop
- The add-in only fails to stay enabled on this specific device
Has anyone experienced a COM add-in that appears in the list, can be enabled temporarily, but is automatically disabled every time Excel is restarted?
I'd really appreciate any suggestions or ideas on what to investigate next. Thanks!
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