Click N’ Close Hires Rachel Fatino To Lead Correspondent Ops

Multi-state mortgage lender Click n’ Close announced on Tuesday that it has hired mortgage industry veteran Rachel Fatino as director of correspondent operations.

In the role, Fatino will oversee pipeline strategy, operational performance and partner engagement initiatives as the lender looks to expand its correspondent channel.

“Rachel brings the operational depth and correspondent expertise needed to support our next phase of growth,” said Jeff Bode, owner and CEO of Click n’ Close. “Her ability to build strong partnerships while driving accountability and process improvement will further strengthen the reliability and performance our lending partners depend on.”

Fatino will focus on execution, process refinement and collaboration between internal teams and lending partners, a release from the company said.

The appointment aligns with the company’s broader strategy to scale its correspondent platform while maintaining disciplined credit standards and consistent loan delivery.

“Click n’ Close has built something special in the correspondent space,” Fatino said. “Real momentum happens when strong partnerships are matched with disciplined execution and a team willing to lean into growth. I believe empowering people to take ownership of their pipelines is what turns good operations into great ones, and I look forward to building that consistency and confidence with our lending partners.”

Fatino brings more than 15 years of mortgage origination experience and more than a decade in management leadership. Most recently, she served as national operations manager at Mr. Cooper, where she oversaw delegated and non-delegated correspondent lending and managed a national pipeline with correspondent volume averaging in the billions of dollars.

She also previously worked as a contract processor supporting partnership alliances with nationally recognized lenders and investors, including Paramount Residential Mortgage Group (PRMG) and United Wholesale Mortgage (UWM).

Throughout her career, Fatino has led operations teams, implemented pipeline management improvements and built lending partner relationships. She has experience with Federal Housing Administration (FHA), U.S. Department of Veterans Affairs (VA) and Fannie Mae and Freddie Mac guidelines, supporting the purchase of correspondent loans and broader channel growth.