A Printing Company Used Ai On My Drawn Design Without My Consent, And Denies It Despite The Obvious Ai Hallucinations.

I would like to know the best way to move forward.

Timeline: In December, I ordered a set of custom hand fans from a company online with good reviews, as that is not something I can get at your local print shop. I planned to sell them at an upcoming event in February. I used their PDF to measure the specifications since it's not a typical rectangular canvas, including consideration for bleed lines. They sent me a proof showing just my drawing, I approved it in early January. I received the products a couple of days ago, and they are riddled with AI hallucations on the edges, like they used AI to extend it (even though I used their template that includes bleed lines) and didn't verify to see if it looked good at all. They had messaged me about needing a higher resolution (the print PDF conversion must have compressed it weird the first time), so I know they had a way to ask me for a larger file if needed, but they never spoke to me about these design changes and I never requested nor approved them.

I messaged them about how this was different from the proof I approved, how this breaches their privacy policy as the AI program had to be given access and alteration rights without my consent. Their return policy page says, "When an error has been confirmed (upon following instructions under 'claims'), we will make every attempt to promptly redo the order with a return requirement." And yet they did not honor that, and did not even recognize the differences despite me making a thorough PDF pointing every difference. Keep in mind, these are differences that were abundantly obvious to my art and non-art friends alike right away.

Location: I am in southern California. The company's website says that "Any claim relating to [company] website shall be governed by the laws of the State of Texas without regard to its conflict of law provisions."

The total for the products was a little over 300, which isn't nothing to a solo business, but I realize this puts it in small claims territory. These products are now unusable for the event I planned to sell them at, as part of the essential trust between a small art business and its clients comes from them knowing I don't use AI to make designs. I am not only out of the money invested into production, but very potentially out of the profits from the event, as this was going to be a higher ticket item.