Epoxy Everywhere Apartment

Location: Chandler AZ

Background: On June 22nd 2026 I submitted a maintenance request because the epoxy coating in our bathroom was completely cracked, cockroaches were coming through, and water was leaking onto the tenants below. After 10 days with no answer, it magically said my request was filled. So on July 2nd, 2026 I submitted another maintenance request. I live in a 2 bedroom/2 bathroom condo, so my fiance and I were forced to use the other bathroom only. After a long wait, and no results, I had to submit another request, on Septmenber 4th, because at this point BOTH showers were completely cracked, and water was getting under the epoxy when we showered, causing mildew smells.

Now: Last week my complex reached out and said they were going to have the work done, and told me Monday, September 28, 2026 sometime between 9am-5pm that the technician would come out and perform the work, and that we could return to the unit after 8 hours. At 11am, the technician was still not there and I was beginning to get worried that I wouldn't be able to sleep there, so I went to the office during it's business hours and the front office door was closed, and nobody would pick up the phone when I called. I walked back, saw a maintenance guy and asked him if the office was open, he replied, "Yeah I was just in there 2 minutes ago". I walked back to the locked door, sat outside for 5 minutes, and then started knocking loudly until someone came, so I could figure out when the technician was going to get here.

At 11am the technician showed up, and awesome guy and really took care of his work. There was a lot of problems with our bathrooms and just the prep work alone took him until 5p.m. He had sprayed a couple tiles to test and the smell was mild but already in the apartment. This guy was being extremely careful prepping, and it seemed there was a lot more work than he was led to believe from the apartment complex. My complex told me they can just send him back out tomorrow morning so we could stay there for the night, but I had already planned for it to be done today and needed to work from home the next day (today). I told them to just go ahead and get it done.

At midnight, we tried to go back in to go to bed, and woke up shortly after with severe headaches, terrible throat pain, stuffed noses, and our eyes were burning, so I had to spend the money last minute to get a hotel. I texted the contractor this morning because I had gotten his phone number for personal reasons and asked him what the "curing time" of the epoxy was and he told me explicitly 24 hours.

Coming home from the hotel today, it still stinks, and theres white particles everywhere. Our brand new bedding has paint stains, our couch, and even the inside of my gaming computer has paint in it.

I'm wondering is there anything I can do? What are they liable for, and can I really do anything? Any help is really appreciated. I'm writing this post in my apartment now with one of the WORST headaches I've ever had. I feel really terrible because I don't want this to come back on the guy that was here, he was really great and really took his time to prepare, but as the day was going on was being rushed by the apartment complex. Several times he was prepping and I would go in, there was a maitenence person complaining about how long it was taking, and that rush is what got my thigns covered in this epoxy. The guy was doing a great job, and everyone knows paint/epoxy is all about the prep! I even had the guy do work for me personally after he finished my apartment.

Please let me know if theres anything I can do, my head is killing me. I have pictures but this subreddit does not allow me to post so I will have to post elsewhere.