Fiber Company - Huge Hole In Yard - Danger To Kids - Causing Injury

Location: Arizona

Last year a cable company had contractors install fiber in our neighborhood. They decided that our house was one of the sources to connect the fiber for the other homes. To do this they place a giant 4ftx2ft hole that’s about 3 ft deep in our front yard with a roughly 60lb lid. They did this without our consent. I understand this is done legally.

The problem is, I have constant contractors in my front yard and they never close it. It’s one of those HOA communities in the Phoenix area where the houses are packed tight and the property is small, very small front yard. I have a 4 year old and a 1 year old and we play in the front yard often. We also have a lot of kids in the neighborhood. This hole is right off the edge of the sidewalk.

Whenever I see them out there, I will politely ask them to close it whenever they are not using it. But they often come when I’m not around and leave it open. When they do this, I (female) have to lift this thing up and attempt to put it back. It is a challenge, it’s about 60 lbs and takes me about 10 minutes to get it lined up properly (because rocks and debris) to do. I’m usually left with scrapes on my legs and wounds on my hand. Today I got blood blisters on my finger tips. I can’t get through to anyone when I try and call the company. I tried again today and they put me on hold for an hour and a half to get to the manager and after an hour and a half just hung up on me.

What can I do about this? It is causing me injuries closing it trying to prevent my kids from getting injured and the company is not responsive at all. I know it’s not technically trespassing because cities have agreements with these companies… but, it is also our property and it just feels so invasive that they are doing this.