Property Manager Failed To Pay Power And Did Not Provide Notice Of Disruption. What Can Be Done?

Hi all,

Just wondering what can be done in regards to a property manager and property management company who did not pay the power bill and had power/heat shut off.

This is a large, multi-national group, but it was the local team in GA/remote that were negligent and did not pay power bill. This was confirmed by maintenance, who after 6 hours on the property, could not find cause for the shutoff and was told by the property manager that the bill was not paid.

Property management company did not notify the tenants of the shut off at all. Shut off happened 2/5 at around 11am. It was addressed by property manager at 5pm in a message asking tenants to stop calling the office. Management then communicated at around 6pm that power would not be on until 9am.

~25 units, some with elderly and children, did not have power yesterday or this morning. I called GA power to see if we could get an ETA on when someone can be sent out but because we are not the property owners, they could not give us updates.

Call center could not help. Office in North GA has no one in it. I found the regional manager on LinkedIn but he could not help much and essentially told us it was up to GA power to restore it!!

I am furious! We slept in below 30 degrees last night and woke to about 31 degrees this morning. What can be done? The property manager and company are unapologetic and do not care, and I want to make it a point that this should never happen again.

I am comfortable pursuing this legally, but unsure of what can be done. Any help is appreciated.

Location: GA