University Is Requiring Me To Use Iphone Voice Memos For Apd Accommodation Instead Of Providing Transcripts—is This Legal Under Ada

Location: Louisiana

TLDR: I have a diagnosed auditory processing disorder, University refused my request of lecture recordings and transcripts; instead, they instructed me to use my phone (voice memos) to generate a transcript (doesn't work, very very inaccurate). What can I do/say to get the accommodations I need. (see bottom for actual transcript quotes)

Edit: I wanted to clarify that they school already possesses the software to record the lecture and generate an accurate (enough) transcript. The issue is that they will not give me access to those materials.

I am a graduate student with a diagnosed Auditory Processing Disorder (APD). This wasn't an issue since my school used to provide lecture recordings and transcripts. Unfortunately, the college has stopped this after the new ADA laws went into effect. According to the accessibility rep i spoke to, the transcripts would have to be hand edited by professors, which is too time consuming. When i brought up that it is legal to provide an unpolished, accurate enough generated transcript, they said that it was just the college's policy/decision.

These are high level classes with a specialized vocabulary. The large amount of new words, unfamiliar topics, and accents makes it near impossible for me to catch even half of it. I provided the rep with my accommodation letter from my provider, which stated my diagnosis, requested accommodations (recordings, transcript), and reasoning behind the requests. I have been told that they will not provide me with what I asked; instead, I am to use the voice memos app on my phone. The rep also made me feel a little bad for asking for transcripts since she said that would mean more work for my professors.

I have used the voice memos app before, and it just does not cut it. It is not at all accurate--most of it is nonsense. In one lecture with a native English speaker who spoke very clearly, the transcript started off with "Christmas," and had other fun phrases such as "it means you haven't been in France before" and "i have an ambulatory theater clinic." I'll leave you to imagine what the transcripts were like for the non-native english speakers.

I'm not sure what to do. I want to be able to understand whats going on in the classes i pay 20K a semester for, but the rep has made it seem like asking for anything is a burden. If i do end up getting the transcripts, I am scared that my professors will be angry with me for making them edit them. The people in charge of this have connections all over the state and country, so if I get a reputation for being 'difficult,' it could have big repercussions. I have another meeting with the rep soon where we will talk about the effectiveness of the iphone voice memo app. What should I do/say to get what I need without causing too much damage?

Here is a paragraph generated by the app they suggested I use:

"So political traffic, using hormone, and thyroid, or fiber trophy, believing, or moon, relaxing, religion, or moon, and gonadotropy, releasing hormone, directing, and the mitutary glands, to produce its... Tropical moons, yeah. So, adreno cortuco, tropic hormones are specific with uterine gland or moon released in response to the releasing or moon stimulation of the hypothalamus directing the adrenal cortex to produce adreno corticoids. Similarly, it is also, the uterine gland is producing the thyroid stimulating, wound, that is directing the thyroid gland to release thyroxide, also releasing the product and erecting the mameric gland to induce lactation, mutinizing the hormone, and molecular stimulating the moon and females."