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University Messed Up And Does Not Want To Take Responsibility

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Location: Tampa, FL. Asking for a family member... I had a family member start a 3 year masters program after attending the program information session last fall. They are trying for a state-certificated job that requires a specific type of masters. The professor told everyone in the session that they would be able to apply for the certificate after completing the program. Fast forward a year and people that have completed the program and applied for a required internship are getting denied. Now the professor has realized the state changed the requirements in 2025. They just had a town hall meeting with all the students and basically said too bad. They are not offering any refunds. This was a remote program, and the university offers an on campus program that would get them the certificate. They basically told them they would have to apply to that program like everyone else and only a small portion of the credits they've already completed will transfer to the new program. At least my family member only wasted a year of her time versus other students that are 3 years in, but do these students have any recourse against the state university given all the protections Florida affords government institutions?

submitted by /u/jboot8m
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