Hair Salon Charged Concurrent Hours While Working On 2 Clients At Once

Location: Georgia

I may have worded that badly but basically I requested to book an appointment at a salon for me and my 12yr old son on the same day. We’ve done this at several salons and it’s usually lots of fun.

The stylist messaged me to confirm the appointment time and said “So both of your services will be hourly. Both are considered color corrections and then specialty colors as well. The haircuts are included in these services. So both will be $125/hour.”

(Since I’ve had many color correction and speciality color appointments before and we have done this several times before at other salons in Georgia, I assumed the cost would be roughly the same as usual (typically it costs around $500-600 total when we both go to the salon together and takes 4-5 hours). I budgeted for $800 just in case though bc you never know.)

When we get to the salon, it turns out the owner is the only person that works there aside from her assistant. So she has us each sit in a seat and proceeds to go back and forth working on one of us for a little while and then working on the other for a bit for the next 6.5 hours. I regretted booking the appointments together mostly bc one of us always had to just sit there for 20-30 mins at a time while she worked on the other person.

My kids hair is done first so he has to sit and wait another 30 or so mins until I’m done. I go to pay and she tells me it’s $1,684. As soon as I heard the total i felt a panic attack coming on so I just shoved my card at her and left.

Now that I’ve had so much time to think about it, I feel like she double charged me. If I had booked the appointments at the exact same salon but at 2 different times it would’ve cost half that amount. And I was never told that there was only one stylist and she’d be charging me for concurrent hours. If she had done my hair and then done my child’s hair, we still wouldve been done in the same amount of time and i would have only paid around $850.

I messaged her and asked for an itemized receipt and she said there is no itemized receipt bc it’s an hourly service.

Is there anything I can do? Would this be worth going to small claims or something? It’s well past the time frame for disputing with my bank (I used my debit card and this was in 2025).