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I've Been Paying For Neighbor's Oil Heating

I get my heat through Cubby Oil (Location: near Boston, MA) and it is extremely expensive in the winter (roughly $600-700 per month to keep our apartment at 60F). We're on an automatic plan, so they're supposed to come by every month or so to top us off so we don't reach empty. Our heat went out a few days ago so I checked and the tank was completely empty. I called and they said according to their records we were still 40% full. They then sent someone by to "top us off" and reported that the tank would only take another 60 gallons, which they charged to our account. When I got home, there was still no heat and the tank was still empty.

Basically, they were filling the wrong tank but they have no way of knowing for how long this has been happening/how long we've been paying for our neighbor's heat. The neighbor in question moved out of their apartment in March. The total cost of filling our tank was $1300, but they told us they would only charge us $900 since they aren't sure exactly how much we've paid for that wasn't ours to begin with.

The numbers don't feel quite right to me. We paid about $600 in February and turned off our heat in March, so it's odd that we would go through an entire tank in just those two months when the only heat we're using is for hot water. Plus, they've admitted that they don't have any clear way of knowing exactly how much we've paid for.

Is this worth pursuing?

submitted by /u/Ok_Percentage3947
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I've Been Paying For Neighbor's Oil Heating

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