Leasing Office Is Ghosting Me On Renewal, Trying To Charge Month To Month Fee
Location: Texas. We had a lease and always paid on time. Good tenants, follow all the rules, are quiet, no complaints about us.
As our lease was about to expire we were offered a lease renewal in paper, with no increase. We accepted the lease renewal. Then we were unable to sign the lease digitally because they were having tech problems. I offered to sign physically and they said no.
Now it is a couple months later, I have sent numerous emails and made in-person visits to the office where they keep telling me “it’s corporate’s issue”. I have emailed and called whatever contacts I can get.
Now they are trying to charge us a higher rent and a month-to-month fee. Heard from one of the office employees that “the new owners” don’t like that some of us tenants got grandfathered in at a lower price. But they have plenty of open units.
What should I do? We don’t want to move if possible, but I definitely won’t pay more than they officially offered, or pay any extra rent, late fees for incomplete payment, or month to month fees at this point.
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