Join our FREE personalized newsletter for news, trends, and insights that matter to everyone in America

Newsletter
New

Leasing Office Is Ghosting Me On Renewal, Trying To Charge Month To Month Fee

Card image cap

Location: Texas. We had a lease and always paid on time. Good tenants, follow all the rules, are quiet, no complaints about us.

As our lease was about to expire we were offered a lease renewal in paper, with no increase. We accepted the lease renewal. Then we were unable to sign the lease digitally because they were having tech problems. I offered to sign physically and they said no.

Now it is a couple months later, I have sent numerous emails and made in-person visits to the office where they keep telling me “it’s corporate’s issue”. I have emailed and called whatever contacts I can get.

Now they are trying to charge us a higher rent and a month-to-month fee. Heard from one of the office employees that “the new owners” don’t like that some of us tenants got grandfathered in at a lower price. But they have plenty of open units.

What should I do? We don’t want to move if possible, but I definitely won’t pay more than they officially offered, or pay any extra rent, late fees for incomplete payment, or month to month fees at this point.

submitted by /u/officialpajamas
[link] [comments]