My Elderly Father Has Been Charged Over $14,000 Usd By A Lincoln Dealership Since October For The Same Issue That Is Still Not Resolved.
Location: London, KY, USA
I can't help but feel like my father is being taken advantage of here. He has a newer Lincoln SUV. It has a misfire. He had "Car Shield" for 5 years which is a sort of insurance but they denied the claim because he drove it into the shop instead of towing it. He has been paying for everything out of pocket.
He has been back and forth to this Lincoln dealership since October. They keep charging him to replace something. Issue isn't resolved. He brings it back and they replace something else and charge him more.
At this point they have replaced the engine, plugs, wires, converter, everything under the sun. He just took it back to the shop 2 days ago and it is still there.
The time before this one that he took it to the shop, they said among other things that it needed a new battery, that the battery was stone dead and the vehicle wouldn't start. He went to the dealership and the vehicle started right up.
He has no idea what to do at this point and is a kind old man that doesn't want to stir the pot. He just keeps throwing money at them.
Is there a legal case here? It just doesn't seem right.
Update: Still not sure about legality BUT there I found a class action lawsuit against Ford because the Lincoln MKC 2017-2019's have an inherent design flaw that causes coolant to leak into the cylinders and cause misfires. https://www.fordecoboostlawsuit.com/
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