My Ezpass Is Being Charged Toll Fees For A Vehicle That I Do Not Own Or Possess, In Areas Of The Country That I Have Not Been To This Year.

Location: Norfolk, Virginia

For context: in May to June of this year, I rented a vehicle from Enterprise while my personal vehicle was being worked on. While I had the rental vehicle, I went ahead and brought my ezpass with me, and added the vehicle to my ezpass account, since I was using the tunnels and the hov lanes every day. After I returned the rental vehicle, I removed my ezpass from the vehicle, and removed the vehicle in question from my ezpass account. That should have been the end of it.

Fast forward to a week and a half ago. I start getting notifications that a toll is attempting to be charged to my account, but because my account was at -5¢, the toll couldn't be charged. I didn't really think anything of it at the time. I just let the account stay in the negative.

The 10th comes by, and I needed to go through the tunnel 4 times, so I added $15 to my account, just to be on the safe side. After everything was all said and done, I had a little over $5 left in my account.

Fast forward to this past Friday afternoon, and I started getting notifications out the wazoo about my ezpass account being in the negative. I was now curious, and concerned, because I knew how much money I had in my ezpass account, and I hadn't used the tolls at all since the 10th.

After doing some research, I determined that the rental vehicle that I had removed from my ezpass account back in June did not get removed completely. Something had occurred to keep the vehicle on my ezpass account, and now, after contacting ezpass va, they are telling me that I am on the hook for the tolls, even though I am still in Virginia, while the person who is racking up tolls is somewhere in new york.

I am unsure as to what I can do in this specific scenario. If there is anyone who can offer some legal advice, I would greatly appreciate your assistance.