Greyhound/flixbus Left Me Stranded Twice In Six Weeks Because Of Wheelchair Lift Failures. Do I Have Grounds For A Lawsuit?

Location: California
I’m a full-time wheelchair user due to spinal cord injury in California, and I’ve experienced two incidents involving Greyhound/FlixBus in less than six weeks where I was unable to board my scheduled bus because the wheelchair lift wasn’t working.
Both times, I had requested wheelchair accommodation when booking. I’m trying to understand whether I have grounds for legal action under the ADA or California disability discrimination laws, particularly because I contacted several attorneys after the first incident and none agreed to take my case.

First incident: September 24, 2026
I was returning to Los Angeles from San Jose after attending an appointment in the Bay Area.
My bus was scheduled to depart San Jose at 3:05 PM and arrive in Los Angeles at 10:10 PM.
When the bus arrived, the wheelchair lift wasn’t working, and I couldn’t board.
Greyhound offered to rebook me on a bus departing at 12:35 AM, more than nine hours after my original departure time.
I explained that prolonged sitting in my wheelchair causes significant medical concerns, including pain and difficulties managing my bladder. I also explained that I couldn’t afford additional hotel or food expenses while waiting.
Weeks after this incident, I developed a pressure sore. I cannot say whether the prolonged delay caused or contributed to it, but I wanted to mention it because of my concerns about prolonged sitting.
I contacted an attorney’s office afterward, but they didn’t get back to me, which I assume meant they couldn’t represent me.

Second incident: November 1, 2026
I booked another Greyhound/FlixBus trip from Los Angeles Union Station to San Francisco, scheduled to depart at 12:55 AM.
Because of my previous experience, I took additional precautions.
On October 28, I called Greyhound Disability Assistance and was assured that the bus operator had been notified of my wheelchair accommodation. I called again on October 31 and received the same assurance.
However, around midnight on November 1, while I was already at Union Station in heavy rain, Greyhound emailed me saying the assigned bus would not have a wheelchair lift.
The email suggested that I could board using the stairs and have my wheelchair stored underneath the bus, or contact customer service for alternatives or a refund.
I cannot safely climb stairs and need to remain in my wheelchair.
Customer service offered a 1:35 AM departure from UCLA or a 9:30 AM departure from Union Station.
I asked Greyhound to provide accessible transportation to UCLA because the problem was caused by their inaccessible bus. They refused.
The 9:30 AM departure would also cause me to miss an important 9 AM appointment in the Bay Area.
I requested a supervisor. After a lengthy hold and a disconnected call, I eventually reached the supervisor again.
She told me the driver had contacted Greyhound to confirm that the wheelchair lift was now working.
However, when the bus arrived around 1 AM, the driver told me the lift was still not working and denied having called to report otherwise.
The driver attempted to operate the lift, including manually, but was unsuccessful.
Ultimately, the bus departed without me, leaving me stranded at Union Station in the middle of the night.
I had to purchase a last-minute flight and paying for transportation to the airport to avoid missing my appointment.

My legal questions:

1. Could these two incidents support a disability discrimination claim under the ADA, California’s Unruh Civil Rights Act, or the California Disabled Persons Act?
2. Does the fact that Greyhound had advance notice of my wheelchair accommodation, and confirmed it multiple times, make a legal difference?
3. Could I potentially recover additional transportation expenses, such as an emergency flight and airport transportation, or other damages?
4. Would the pressure sore that developed weeks after the first incident be legally relevant if I cannot establish that the incident caused it?
5. What type of attorney handles cases involving wheelchair accessibility violations by interstate bus companies?

I have documentation of both incidents, including reservations, accessibility requests, customer service communications, and Greyhound’s email acknowledging that the November 1 bus lacked a wheelchair lift.
I’m not looking for someone to guarantee that I would win a lawsuit. I’m trying to understand whether these circumstances could support a viable legal claim and what practical options I have for pursuing it.