Insurance Fraud…?
Location: Chattanooga Tennessee
Long story short: I rented a car from Dollar through Priceline and somehow the windshield ended up cracked. I honestly have no idea how it happened, but when they had me fill out the incident report, I guessed that maybe a rock had hit it because I thought that was probably what happened.
After I got home, I went through the pictures I took of the car and realized there was actually a small chip/crack in the same area in a photo from earlier in the trip, and the crack had clearly spread by the time I returned the car. I was rushing to catch my flight, so everything happened really quickly and they didn’t inspect the car with me since I dropped it off at the airport.
I already called Dollar’s claims department and told them that I wanted to correct/clarify what I put on the original report because I realized I couldn’t actually say that I saw or heard a rock hit the windshield. They said they would note it.
This is my first time dealing with a rental damage claim, so I have NO idea how this works. ???? I also have RentalCover protection through Priceline, but I’m freaking out because I’ve read that Dollar can charge the card on file for damages even after you’ve returned the car.
It’s been 2 days and I haven’t heard anything from Dollar yet. What should I do at this point? I was scared since I guessed on my statement … I would get in trouble?
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