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Law Firm I Work At (illegally?) Hires Workers From India, Ip-masking, And Giving Them Borrowers’ Social Security Numbers

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Location: New York/NJ

The law firm represents huge creditors, and we handle bankruptcy and foreclosure matters for them in several states. If you think of a mortgage company, we probably represent them.

To cut costs, I guess, they hire workers from India. They IP mask them so it seems like they work from our office here in the states. The workers are charged with referrals and titles, and they are provided with hundreds if not thousands of borrowers’ social security numbers.

Various departments were told to not let our clients know about it. They’re misleading clients and giving very confidential information overseas. I don’t know if the workers over there go through any kind of background check, no one here has ever met them.

I don’t have a mortgage, I don’t know what goes into it. But I’m sure that borrowers don’t agree to having their SSN’s overseas.

The firm is misleading clients, risking thousands of borrowers’ private information.

These borrowers in foreclosure are already being nickel and dimed by the company. They/no one deserves having their SSN’s going overseas to unverified workers.

What can I do? Contact the bar association? It’s not right and I know it must be illegal.

Thanks in advance.

submitted by /u/Can_of_Slurm
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